180 lines
6.7 KiB
Typst
180 lines
6.7 KiB
Typst
#set page(
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margin: (top: 1.8cm, bottom: 1.5cm, left: 1.85cm, right: 1.85cm),
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paper: "a4",
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)
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#set text(
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font: ("Libertinus Serif", "DejaVu Serif"),
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size: 10.5pt,
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hyphenate: false,
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lang: "en",
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)
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#set par(
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justify: true,
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leading: 0.48em,
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)
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#set list(
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tight: true,
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indent: 0.8em,
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body-indent: 0.25em,
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marker: [\u{2022}],
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)
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#set heading(numbering: none)
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#show heading: it => {}
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#let accent = rgb("#1f4e79")
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#show strong: set text(fill: accent)
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#let section(title) = {
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v(0.65em)
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text(size: 11pt, weight: "bold", fill: accent)[#upper(title)]
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v(-0.12em)
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line(length: 100%, stroke: 0.4pt + accent)
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v(0.2em)
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}
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#let job(title, details) = {
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grid(
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columns: (1fr, auto),
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column-gutter: 0.6em,
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stroke: none,
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title,
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align(right, details),
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)
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}
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// ===== HEADER =====
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#align(center)[
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#text(size: 17pt, weight: "bold", fill: accent)[WILLIAM FRANCO ABDUL HAI]
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#v(0.15em)
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#text(size: 9.5pt)[
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baduhai\@proton.me | +55 75 99254-7374 | github.com/baduhai
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]
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]
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#v(0.5em)
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#text(size: 10pt, style: "italic")[
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DevOps Engineer and Linux Systems Administrator with 5+ years of
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experience managing multi-cloud infrastructures across AWS, Azure, and
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on-premise environments. Expertise in containerisation, infrastructure
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as code, and automation, with a proven track record of optimising
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deployments, reducing costs, and implementing reliable CI/CD pipelines.
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Skilled at managing distributed systems and delivering scalable
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solutions for diverse client needs.
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]
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// ===== EDUCATION =====
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#section[Education]
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*Universidade SENAI CIMATEC*
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#job[#text(size: 9.5pt)[Bachelor of Engineering in Computer Engineering]][#text(size: 9.5pt)[Salvador, Brazil | Ongoing -- Dec 2026]]
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// ===== PROFESSIONAL EXPERIENCE =====
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#section[Professional Experience]
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#job[*DevOps Engineer → Operations Team Lead*][T-Systems | Remote | Mar 2025 -- Present]
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- Maintain 15+ production and development environments across Open Telekom Cloud and Microsoft Azure, ensuring high availability and performance.
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- Manage 45+ Rocky Linux virtual machines, implementing security patches, updates, and configuration management.
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- Orchestrated migration from Ansible-based deployment playbooks to Terraform-based infrastructure as code, achieving significantly more reliable and repeatable deployments.
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- Implement comprehensive monitoring and automation solutions across all environments, reducing manual intervention and improving incident response times.
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- Promoted to Operations Team Lead in February 2026 while retaining previous operational responsibilities.
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- Serve as the primary technical liaison between development teams based in Germany and India and the Brazil-based operations team.
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- Coordinate and delegate operational tasks across a 4-person team, supporting infrastructure delivery, incident response, and deployment operations.
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#v(0.3em)
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#job[*System Administrator & DevOps Engineer*][Freelance | Remote | Oct 2022 -- Feb 2025]
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- Managed up to 3 concurrent clients across various time zones, delivering reliable infrastructure and DevOps solutions.
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- Streamlined operations through automation and CI/CD pipeline configuration, reducing deployment times and improving reliability.
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- Created and maintained reproducible, containerised, and distributed systems using Docker, Kubernetes, and NixOS.
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- Executed complete infrastructure migrations across AWS, Huawei Cloud, and on-premise environments.
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#v(0.2em)
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_Key Client Projects:_
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#v(0.05em)
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#text(size: 10pt)[*Genetic Intelligence (Medical Machine Learning Project)*]
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- Packaged multiple Python CUDA packages in Nix for machine learning applications, enabling reproducible GPU-accelerated computing.
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- Developed a continuous delivery pipeline to build and deploy NixOS virtual machine images on GCP Compute Engine, saving 2+ hours of manual configuration weekly.
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#v(0.05em)
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#text(size: 10pt)[*Global Ethics Solutions (Online Courses Platform)*]
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- Planned and executed an upgrade from CentOS 7 to AlmaLinux 8, ensuring zero downtime during migration.
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- Maintained server security and performed regular updates, ensuring compliance and system stability.
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#v(0.05em)
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#text(size: 10pt)[*VoxLink (IP Phone Provider)*]
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- Facilitated phasing out of AWS in hybrid cloud infrastructure, saving client over \$1,000 monthly in AWS fees.
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- Migrated specific services to Huawei Cloud and upgraded servers from outdated Debian versions to supported releases.
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- Planned migration from manually configured container environments to Kubernetes cluster managed with Terraform across multiple regions.
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#pagebreak()
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#job[*Help Desk Analyst*][Tech Mahindra | Remote | Nov 2023 -- Mar 2024]
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- Processed 15+ support tickets daily, closing an average of 10 tickets per day with high customer satisfaction.
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- Provided technical support for software applications, including installation, configuration, and troubleshooting on end-user systems.
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- Resolved client software issues through systematic troubleshooting of application installations, browser configurations, and data migrations.
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#v(0.3em)
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#job[*Open Source Software Analyst*][credativ GmbH | Mönchengladbach, Germany | Dec 2020 -- Oct 2022]
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- Provided Level 3 support for client companies across various server applications and Linux environments.
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- Managed traditional Linux distributions and authored automation scripts for infrastructure maintenance.
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- Set up containerised and virtualised environments using Docker, Kubernetes, and KVM.
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#v(0.3em)
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#job[*English Instructor*][Berlitz | Remote | May 2023 -- Aug 2023]
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- Instructed adult learners of diverse levels in English as an Additional Language.
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- Cultivated a dynamic and engaging learning environment for international professionals.
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// ===== PROJECTS & OPEN SOURCE =====
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#section[Projects & Open Source]
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#job[*NixOS Package Maintainer*][NixOS | 2022 -- Present]
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- Active contributor to nixpkgs repository and maintainer of multiple packages in the NixOS ecosystem.
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#v(0.25em)
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#job[*Koi -- Linux Desktop Theme Manager*][Personal Project | 2020 -- Present]
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- Developed Koi, a Linux desktop utility written in C++ and Qt for theme management, reaching 380+ GitHub stars.
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- Attracted contributions from 19 independent developers and released under LGPL licence.
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// ===== TECHNICAL SKILLS =====
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#section[Technical Skills]
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#text(size: 10pt)[
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*Cloud Platforms:* AWS | Azure | OpenStack | Open Telekom Cloud | Huawei Cloud \
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*Container & Orchestration:* Docker | Podman | Kubernetes \
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*Infrastructure as Code:* Terraform | Ansible | Nix \
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*Monitoring & Observability:* Grafana | Loki | Prometheus \
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*Operating Systems:* Debian | Ubuntu | NixOS | CentOS \
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*Programming Languages:* Python | C++ | Rust | Bash
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]
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// ===== LANGUAGES =====
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#section[Languages]
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*English:* Native | *Portuguese:* Native | *German:* C1 | *French:* B1
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